1. Introduction
This Privacy Policy governs the collection, use, storage, and protection of personal information for our Order Management Application in compliance with Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
2. Information We Collect
2.1 Personal Information
- Name
- Contact details (phone number, email address)
- Billing and shipping addresses
- Purchase history
- Business registration details (for sellers and wholesalers)
2.2 Technical Information
- Device information
- IP address
- Location data
- Application usage patterns
3. Purpose of Data Collection
Our data collection serves the following primary purposes:
- Processing and fulfilling customer orders
- Communication with sellers, wholesalers, and customers
- Improving application functionality
- Fraud prevention
- Compliance with legal obligations
4. Data Protection Measures
4.1 Security Protocols
- Encryption of sensitive personal data
- Secure cloud storage
- Regular security audits
- Access controls and authentication mechanisms
4.2 Data Minimization
We collect only necessary information required for order processing and business operations.
5. User Rights
- Right to access personal information
- Right to correction of inaccurate data
- Right to request deletion of personal data
- Right to data portability
- Right to restrict or object to data processing
6. Data Retention
- Personal data is retained only for the duration necessary to fulfill business purposes.
- Order-related data is typically retained for 7 years for accounting and legal compliance.
- User can request data deletion after order completion.
7. Third-Party Sharing
We may share data with:
- Payment gateway providers
- Shipping and logistics partners
- Legal authorities (when required by law)
- Cloud service providers
7.1 Consent and Transparency
- Explicit user consent obtained before data sharing
- Comprehensive disclosure of data sharing practices
8. Children's Privacy
Our application is not intended for users under 18. We do not knowingly collect data from minors.
9. Cookies and Tracking
- Minimal use of cookies for essential application functionality
- User can disable cookies through application settings
10. International Data Transfers
Any international data transfer complies with Indian data protection regulations and maintains equivalent security standards.
11. Grievance Redressal
Users can contact our Data Protection Officer:
- Email: privacy@vyaparipro.com
- Address: 1- pratiksha sola road naranpura Ahmedabad
12. Updates to Privacy Policy
- Policy may be updated periodically.
- Users will be notified of significant changes.
- Current version always available in the application.
13. Compliance and Jurisdiction
This policy is governed by the laws of India, with exclusive jurisdiction in [Preferred Jurisdiction City].
14. Consent
By using our application, users consent to the terms of this Privacy Policy.
Last Updated: 01-12-2024